Training, Services
& Digital Solutions

Individuals seeking to enter the security profession in public and private sectors; active agents looking for an upgrade.

• Understand the legal and ethical framework of security operations.
• Master surveillance, access control, and patrol techniques.
• Prevent and handle incidents and emergencies.

Security agents and staff assigned to events, exhibitions, conferences, and official ceremonies.

• Ensure safety of events and public gatherings.
• Master crowd flow management.
• Coordinate with organizers and competent services.

Experienced agents, post leaders, and supervisors required to lead a security team.

• Lead, animate, and plan a security team.
• Establish instructions, schedules, and security plans.
• Ensure reporting and client relations.

Senior supervisors, security managers, and executives in charge of audit and control of security setups.

• Control and audit the compliance of security setups.
• Evaluate teams and service quality.
• Identify vulnerabilities and propose improvement plans.

Any employee designated as a workplace first responder, plant/site staff, construction personnel.

• Respond effectively to workplace accidents.
• Master first aid gestures and rescue chain.

Forklift operators, warehouse staff, logistics platform personnel.

• Operate a forklift safely and according to regulations.
• Master loading, stacking, and load movement.

Electrical and non-electrical personnel operating in environments with electrical risk.

• Know electrical hazards and prevention.
• Operate safely according to authorization level.

Personnel working at height: maintenance, construction, industry, telecom.

• Identify and assess fall risk.
• Select, inspect, and use fall protection equipment.

Professional drivers (company, administration, transport), employees driving a service vehicle, candidates for the corporate driving permit, fleet management teams.

• Identify and anticipate road risk on professional missions.
• Adopt safe, economic, and defensive driving.
• Master the legal framework (insurance, accident, employer liability).
• Reduce accidents and total fleet operating cost.

• On-site at your location or our centre — 30,000 DZD / participant.
• Remote via LIQAA — 18,000 DZD / participant (theory only ; practical sessions optional on-site).
• Volume discount for groups ≥ 10 participants. Intra-company sessions on quote.

HSE officers, future safety managers, executives in charge of occupational risk prevention.

• Structure and animate an HSE approach.
• Conduct risk analysis and action plans.
• Engage staff in safety culture.

HSE managers, site managers, establishment heads, members of health and safety commissions.

• Build and update the Unique Risk Evaluation Document.
• Build a prevention plan for external interventions.

Executives and technicians in charge of safety coordination on construction and civil engineering sites.

• Ensure safety coordination on construction operations.
• Build and follow coordination documents.

Industrial site personnel handling chemicals, HSE managers, ATEX-exposed staff.

• Identify chemical and ATEX hazards.
• Read and use Safety Data Sheets (SDS).

Designated first responders in companies, administrations, and ERPs.

• Understand fire phenomena and classes.
• Act on a starting fire with the right means.

Designated front-guide, rear-guide, or evacuation officers in establishments.

• Know front and rear guide missions.
• Organize and lead an evacuation.

Safety managers, establishment heads, site managers.

• Set up a fire safety organization.
• Build instructions, registers, and intervention plans.

Executives of high-risk industrial sites, HSE managers, crisis units.

• Identify and analyze major industrial risks.
• Understand danger studies and emergency plans.

Executives, administrative managers, communication officers, event organizers, public and private institution staff.

• Acquire advanced skills in official protocol and etiquette.
• Master interactions with high-ranking dignitaries.
• Manage official events according to recognized standards.

Senior executives, international sales reps, company representatives, entrepreneurs interacting with foreign partners.

• Master the codes of contemporary business manners.
• Adapt behavior to international business cultures.
• Build a credible, elegant personal image.

Chiefs of protocol, event managers, cabinet attachés, conference organizers.

• Plan and execute large-scale official events.
• Master order of precedence and protocol rules.
• Manage full logistics of an official ceremony.

Frontline managers, team leaders, department heads, newly promoted executives.

• Understand leadership styles and adapt your own.
• Motivate and unite a team around shared goals.
• Lead effective performance interviews.

Project managers, Product Owners, engineers, technical leads.

• Master classical project management (PMI).
• Apply Agile methods (Scrum, Kanban).
• Plan, budget, and track a project end-to-end.

CEOs, general managers, executive committee members, growing-company founders.

• Articulate a clear, mobilizing strategic vision.
• Drive large-scale transformation and change.
• Decide in uncertain environments.

All professionals wishing to improve personal efficiency.

• Identify time wasters and personal blockers.
• Prioritize with Eisenhower & Pareto.
• Master planning techniques.

Managers, sales staff, HR officers, mediators, regular negotiators.

• Understand conflict dynamics.
• Master de-escalation and mediation techniques.
• Negotiate win-win (Harvard method).

Recruiters, HR officers, recruiting managers, independent consultants.

• Define hiring needs precisely.
• Source on digital channels.
• Conduct structured, unbiased interviews.

Payroll managers, HR officers, salary accountants, business owners.

• Master Algerian labor law.
• Compute payroll and contributions.
• File social declarations (CNAS, CASNOS).

HR directors, talent managers, internal coaches.

• Establish a performance evaluation system.
• Identify high potentials.
• Build individual development plans.

Training managers, HR development officers, internal trainers.

• Analyze training needs.
• Design effective learning paths.
• Measure training impact (Kirkpatrick).

Professionals seeking to improve written and spoken business French.

• Improve written and spoken professional expression.
• Write emails, reports, meeting minutes.
• Lead or participate in French-language meetings.

Executives, sales reps, engineers in contact with international partners.

• Reach fluent professional communication.
• Negotiate and present in English.
• Prepare for an international certification (TOEIC, IELTS).

Administrative executives, lawyers, journalists, communicators, civil servants needing classical Arabic in a professional context.

• Master administrative and legal writing in classical Arabic.
• Improve formal oral expression.
• Translate effectively between French and Arabic.

Secretaries, administrative assistants, all daily office users.

• Master Word for professional documents.
• Use Excel for data analysis.
• Design impactful PowerPoint presentations.

Analysts, controllers, accountants, financial managers.

• Master advanced functions (VLOOKUP, INDEX...).
• Build complex PivotTables.
• Create dashboards with Power Query/Pivot.

Remote teams, startups, SMEs and administrations going cloud.

• Master collaborative cloud suites.
• Collaborate in real-time on shared documents.
• Automate simple workflows.

IT managers, sysadmins, compliance officers, leaders securing their business.

• Identify current cyber threats and attack vectors.
• Implement a fitting security policy.
• Respond effectively to incidents.

Managers, executives, entrepreneurs integrating AI without prior technical skills.

• Understand generative AI fundamentals and limits.
• Use AI assistants effectively.
• Identify use-cases for your organization.

Professionals mastering AI prompt design for reliable outputs.

• Structure clear, reproducible prompts.
• Design prompt templates for recurring tasks.
• Evaluate and harden outputs.

Ops managers, executive assistants, teams automating repetitive tasks.

• Identify automatable tasks.
• Build cross-app scenarios.
• Harden and supervise workflows.

Analysts, controllers, engineers leveraging data with Python.

• Manipulate and clean datasets.
• Analyze and visualize for decision-making.
• Automate reports.

Students, career changers, founders building a web app.

• Master modern web fundamentals.
• Build responsive websites (HTML5, CSS3).
• Get started with a framework (React/Vue).

Web developers specializing in mobile, founders with app projects.

• Design cross-platform mobile apps.
• Master navigation, state, API consumption.
• Prepare for app store publication.

Developers mastering server-side, data modeling, APIs.

• Model and query a database.
• Design secure, documented APIs.
• Understand back-end architecture.

Marketing managers, community managers, entrepreneurs, communicators.

• Build a coherent digital marketing strategy.
• Master SEO, SEA, social, email.
• Analyze KPIs and optimize ROI.

Junior community managers, communicators, e-commerce owners.

• Build an editorial line for your brand.
• Create engaging content.
• Handle online crisis management.

Startup founders, entrepreneurs, marketing directors, designers.

• Define your brand platform (mission, vision, values).
• Build a distinctive visual identity.
• Deploy your brand across all touchpoints.

Web writers, content owners, entrepreneurs building site content.

• Write SEO-optimized web content.
• Structure performant blog articles.
• Plan a long-term content strategy.

Junior accountants, administrative assistants, individual entrepreneurs.

• Understand accounting logic.
• Master the Algerian chart of accounts (SCF).
• Prepare balance sheet and P&L.

Accountants, finance officers, SME managers, junior tax consultants.

• Master Algerian tax framework.
• Compute and file IBS, IRG, VAT, TAP.
• Prepare annual tax bundle.

CFOs, controllers, financial analysts, banking and investment professionals.

• Read and analyze balance sheet, P&L, cash flows.
• Compute and interpret key ratios.
• Build 3-5 year financial forecasts.

Controllers, budget officers, operational managers, SME leaders.

• Build a forecast budget and track variances.
• Construct pilot dashboards.
• Set up KPIs.

Sales reps, account managers, sales advisors, entrepreneurs.

• Master sales interview stages.
• Discover needs and pitch effectively.
• Handle objections and close.

Field sales reps, sales animators, territory managers.

• Plan and optimize your sales rounds.
• Prospect effectively.
• Grow your portfolio.

Shop managers, department heads, POS animators.

• Optimize a point of sale's performance.
• Apply merchandising principles.
• Drive commercial indicators.

Customer service agents and managers, support teams.

• Deliver a quality, retentive customer experience.
• Handle difficult complaints.
• Measure and improve satisfaction.

Warehouse managers, stock handlers, logistics managers.

• Organize and optimize a warehouse.
• Master FIFO, LIFO, ABC.
• Understand WMS value.

Import-export managers, logisticians, purchasing & foreign trade.

• Master Incoterms and responsibilities.
• Organize multimodal international transport.
• Manage international trade documentation.

Procurement officers, buyers, supply managers.

• Build and drive procurement strategy.
• Evaluate and track suppliers.
• Negotiate and secure contracts.

Customs declarants, transit agents, import-export staff.

• Master Algerian customs procedures.
• Build and check transit files.
• Optimize clearance time and cost.

Food industry staff, restaurants, bakeries, catering, anyone handling food.

• Understand food safety principles.
• Identify biological, chemical, physical hazards.
• Apply good hygiene and manufacturing practices.

Quality managers, production managers, HACCP team members, food engineers.

• Master the 12 steps and 7 Codex principles.
• Conduct hazard analysis and CCP determination.
• Design and draft a full HACCP manual.

Quality managers, internal auditors, food safety consultants, food company executives.

• Understand ISO 22000:2018 structure and requirements.
• Integrate HACCP, PRP, and management.
• Conduct an internal audit (ISO 19011).

Cooks, servers, central kitchen staff, school/hospital cafeteria managers, hotels, restaurants.

• Apply catering-specific hygiene rules.
• Master cold and hot chains.
• Prevent collective food poisoning (TIAC).

Maintenance technicians, maintenance managers, industrial technical services.

• Understand maintenance types and organization.
• Plan preventive and corrective interventions.
• Improve equipment availability.

Maintenance managers and technicians, equipment fleet managers.

• Understand CMMS value and operation.
• Structure technical data.
• Use maintenance indicators.

Production managers, continuous improvement animators, shop floor leadership.

• Understand Lean and waste hunting.
• Deploy 5S on the floor.
• Animate Kaizen.

Production and maintenance managers, TPM animators.

• Understand TPM pillars.
• Improve Overall Equipment Effectiveness (OEE).
• Engage operators in autonomous maintenance.

Quality technicians and managers, lab and control service staff.

• Understand metrology principles and traceability.
• Manage instrument fleet and calibration.
• Master measurement uncertainty.

Welders, quality controllers, metalworking shop staff.

• Know main welding processes.
• Understand NDT methods.
• Identify defects and ensure quality.

Subject-matter experts to transmit knowledge, internal and future trainers.

• Master facilitation techniques.
• Structure a clear pedagogical script.
• Manage the group.

Training managers, designers, trainers designing their own programs.

• Analyze needs and define learning objectives.
• Design a structured program.
• Choose methods and tools.

Trainers and managers digitizing learning content.

• Adapt content for e-learning.
• Design modules, quizzes, paths.
• Deploy on TKAWEN Academy.

Internal and occasional trainers reinforcing facilitation techniques.

• Dynamic facilitation in-person and remote.
• Design assessment tools.
• Measure training effectiveness.